Join us for a lively webinar on enhancing client relationships in IT. We’ll explore identifying the key decision makers in client organizations and how to sync IT goals with client needs. We’ll share tips on communicating clearly—even with non-technical stakeholders—and handling those tricky client behaviors professionally. Learn how to set realistic expectations and boundaries while maintaining positive and productive client relationships. This webinar is perfect for IT team leaders, project managers, or anyone wanting to boost their client management skills.

Join this March Power Hour to:

  • Recognize/identify the primary decision makers within client organizations and develop strategies to align IT objectives with client needs
  • Communicate effectively with non-technical stakeholders focusing on techniques for clear communication to achieve overall goals
  • Understand how to establish and maintain realistic expectations and boundaries to foster positive and productive client relationships

 

Register Now

 

*RU approval is pending.

Moderator Information

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Hope Roth
Founder
Corvid AVL

Hope Roth brings 15+ years of AV expertise. She’s earned honors from the Q‑SYS Wizard to AVIXA’s Educator of the year. With degrees in computer science and history, she blends technical depth with big‑picture thinking. While she's not empowering developers or writing code, you might find her in the air as a Lyra performer.

Speaker Information

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Nathan Coutinho
Global Head of Strategic Partner Relations and Market Insights
Logitech

Nathan Coutinho is the Global Head of Strategic Partner Relations and Market Insights at Logitech, a Swiss company known for its innovative and high-quality products that enhance people's daily lives. With over 25 years of experience in the IT industry, Coutinho has held various leadership roles in executive leadership, consulting, engineering, marketing, and technical sales.

Coutinho's responsibilities at Logitech include leading the strategy and execution of Logitech's B2B solutions, ranging from personal solutions to scalable conference room solutions. Previously, he led the largest global reseller of Collaboration, Mobility, and CX solutions with a team of over 150 employees. He has also been involved in project-based corporate strategy and business development activities, providing support to multiple executive stakeholders through long-term workstreams.

With a strong background in building and leading global teams, evaluating emerging technologies, and educating clients on market trends, Coutinho has a primary focus on collaboration, modern work, and technology optimization and ratification across channels and alliances. He graduated from Indiana State University in 1998 with a bachelor's degree in Management Information Systems and a minor in accounting.

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IV Dickson
CIVO- Chief Innovation Officer
SageNet

With more than 20 years of experience creating, deploying, managing and optimizing business objective-driven consumer engagement technologies, Dickson has a deep understanding of the intricacies of the customer digital journey and the in-store/in-restaurant Phygital experience.

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Bryan Meszaros
CEO and Founder
OpenEye Global

As CEO and Founder of OpenEye Global, Bryan has redefined the landscape of interactive and visual media, elevating OpenEye into an esteemed experience design agency.

With expertise in digital signage and experience design, Bryan has directed the creation of dynamic experiences for renowned brands such as Merlin Entertainment, Unilever, Honeywell, Santander, Kravet, and Hershey.

Meszaros actively serves as a board member for the Digital Signage Federation and the Shop! Association, having previously held the role of President at SEGD (Society for Experiential Graphic Design).

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Kara Sabatke
Senior Project/Program Manager

Kara is an Influential, enthusiastic Senior Project/Program Manager with extensive expertise in leading high visibility software implementation and enhancement projects. Born, raised and residing in Minneapolis, MN, she is currently in a consulting role helping to lead a $170M+ Oracle ERP Implementation program. With over 20+ years in Project and Program Management, she has a proven ability to independently lead high-performing teams, foster cross-functional relationships, and align business objectives. Delivering repeatable project success in demanding environments and communicating effectively with stakeholders at all levels, ensuring alignment and fostering collaboration across Vendors, Business and IT teams and the organization. 

Event Information


Date
04 March 2026

Time
1:00 PM - 2:00 PM
Eastern Standard Time

Type
Webinar