If you need one-on-one help, AVIXA’s Member Services Team is here to assist you.

Whether you need to renew your CTS®, sign up for a class, reset your password, check your membership status, or handle any other situation — we will get you the answers you need.

Interested in exploring your reach in the AV community? Explore sponsorship opportunities.

How can we help you today?

North America

Find answers to FAQs about membership, certification, training, and more in our help center.

Call us: +1.703.273.7200 or 1.800.659.7469, Monday-Friday, 9:00 a.m.-5:00 p.m. ET

Email us: [email protected]

11242 Waples Mill Road, Suite 200
Fairfax, VA 22030

If you are a member of the press, please visit the press room.

Here are the members of our team you could speak with when you contact us:


Upcoming Events
December
02
CTS 2: Applied AV and AV Project Process (Previously CTS Prep) - Dallas, December 2025

CTS 2 can help ease your nerves and boost your confidence before you take the CTS® exam.

December
02
CTS 2: Applied AV and AV Project Process (Previously CTS Prep) - Virtual Classroom, December 2025

CTS 2 can help ease your nerves and boost your confidence before you take the CTS® exam.

December
02
Legrand AV - Scope of Work - Make a Statement with Your Work

A comprehensive guide for AV professionals on the creation, implementation, and critical importance of a well-crafted SOW in AV projects.